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Service agreements in Colombia

A contract should reflect how the relationship will work. We help you agree on deliverables, responsibilities, payment and an orderly exit, with attention to the risks of day-to-day performance.

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Based in Bogotá · Advice on Colombian law

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What should a service agreement address?

It should make clear what is being commissioned, how performance will be assessed and what happens if conditions change. When the provider is an individual, the actual working arrangements also matter: calling a document a service agreement does not rule out an employment relationship.

Turn the agreed service into workable terms

Define the engagement

We specify activities, deliverables, exclusions, timing and acceptance criteria to reduce uncertainty about expectations.

Allocate responsibilities

We review payment, scope changes, confidentiality, personal data, intellectual property and each party’s responsibilities.

Assess working arrangements

We compare the document with the provider’s actual independence and working practices. Employment issues are reviewed with our labour law practice.

Plan for breach and termination

We address notices, opportunities to remedy failures, termination, information handover and dispute resolution suited to the service.

What to prepare for our first conversation

This information helps us understand the matter and propose the appropriate scope.

  • Commercial proposal, current agreement and schedules.
  • Description of the service, deliverables and supervision.
  • Fees, payment milestones and proposed duration.
  • Access to data, systems, customers or confidential information.
  • Any issues already encountered during performance.

Use the contact form for a general description. We will agree on how to share confidential documents after initial contact.

Common questions

Does an independence clause prevent employment claims?

No. Article 23 of Colombia’s Labour Code considers personal service, subordination and remuneration. Where the elements of employment exist, the label chosen for the contract does not change its nature.

Can you review an agreement sent by a counterparty?

Yes. We can identify negotiation points, inconsistencies with schedules, impractical obligations and risks to address before signing.

Can one template cover every supplier?

Not necessarily. The service, information shared and operational dependencies change the risks. We can develop common terms with adjustments for specific contracting categories.

Official references

General information about the service. The applicable rules and course of action depend on the facts and documents of each matter.

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Related insights

Advice for a specific need

Explore the scope of our work and what to prepare for an initial conversation.

Talk to us about your agreement

Tell us what you need to resolve. We will review the matter with you and define the appropriate scope of our work.

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